Terms and Conditions

Last Updated: [20 May 2022]

Hello, and welcome to the AIML by Transenigma Pvt Ltd Terms and Conditions of use. The Terms you see below are important because they:

Please read these Terms & Conditions, our Privacy Policy any other terms referenced in this document carefully. Here we go…

1. Introduction

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing, the AIML by Transenigma Pvt Ltd website, any other feature or other AIML by Transenigma Pvt Ltd platforms, you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy. If you do not accept all these Terms, then you may not use Our Website. In these Terms, “we”, “us” , “our” or “AIML” refers to AIML by Transenigma Pvt Ltd, and “you” or “your” refers to you as the user of our Website and other training resources.

2. Changes to the Agreement

We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes. If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / services by contacting us by emailing the support. These policies and procedures apply to all AIML by Transenigma Pvt Ltd products sold on this site or any other site owned Transenigma Pvt Ltd that includes a link to this page. AIML by Transenigma Pvt Ltd: www.transenigma.com

3. Hours of Function

4. Payments, Cancellations, and Refund policy

In case of any payment failure, please email us at transenigma7@gmail.com

4.1 Billing

All payment transactions are processed through secure payment gateway providers. A customer can purchase any Courses or training(s) program offered by AIML by Transenigma Pvt Ltd through different payment options like, VISA / MasterCard / PayPal / Razor Pay depending upon which ones are currently being provided by Payment Gateway facility. After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of AIML by Transenigma Pvt Ltd through email which can be used as a reference for any future requirements.

4.2 Refund Policy

We strive to provide the best training programs, but if decide to step back, you can claim portions of your money till certain time period. You can go over the refund rules here.

E-Store Return & Refund Policy

Return & Refund Policy

Thanks for shopping at www.transenigma.com. If you are not entirely satisfied with your purchase, we're here to help.

You will be required to drop an email to transenigma7@gmail.com with Subject: REFUND AIML by Transenigma Pvt Ltd <Enrollment ID>.

5. Content

5.1 Access to Previous Purchases

As an accommodation to you, after acquiring AIML by Transenigma Pvt Ltd training, you may download recorded sessions of acquired training (when available) onto any Associated Device. Some AIML by Transenigma Pvt Ltd training or services that you purchased may not be available for subsequent download or access at any given time, and AIML by Transenigma Pvt Ltd shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up. AIML by Transenigma Pvt Ltd reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

5.2 Content and Courseware

As a part of our Services offered through our Website, We shall grant you access to our content, courseware, practice tests, and other information, documents, and data which may be in audio, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific purchased or offered training course you have registered for (“Content and Courseware”). We reserve the right to amend, revise or update the Content and Courseware offered to you. In the event such an amendment, revision or updating occurs, we may require you pay an additional fee to access such amended, revised, or updated Content and Courseware.

5.3 Live Training Session

The training(s) is delivered in Live Session Mode. Update on Live Sessions is provided via Email and/or in WhatsApp Support Group, whereas, self-paced learning material and recordings can be accessed from the portal. Schedule of Live Sessions and the Trainer delivering the session is subject to change, under various circumstances, without prior information. In case of session cancellation or postpone in schedule, information will be provided prior to the immediate session via Email or in dedicated WhatsApp Group or both.

6. Customer Support

For customer support with account-related and payment-related questions, please contact our Customer Service Department using the Customer Service contact us at transenigma7@gmail.com of our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries. For all the paid members, a dedicated support system is designed and details of the same are shared upon registration under any program(s).

7. Rights You Grant Us

On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via SMS or email through any medium which AIML by Transenigma Pvt Ltd deems fit. We reserve the right to feature your picture in any photos, videos, or other promotional material used by us. Further, we may use your personal information to inform you about other certification training courses offered by us. However, we shall not distribute or share your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

8. Certification

For the completion of the course, the candidate has to submit the worksheets and assignments. 80% of attendance is mandatory. On completion of any training with AIML by Transenigma Pvt Ltd, a certification of completion will be provided by us to the trainee.

9. Severability, Waiver, and Interpretation

Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law. Any failure by AIML by Transenigma Pvt Ltd or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive AIML by Transenigma Pvt Ltd's or the applicable third party beneficiary’s right to do so. As used in Terms, the words “include” and “including”, and variations thereof will be deemed to be followed by the words “without limitation.”

10. Indemnification

You agree to indemnify and hold AIML by Transenigma Pvt Ltd harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to:

11. Contact Us

If you have any questions concerning the AIML by Transenigma Pvt Ltd Services or the Agreements, contact our Customer Service Department using Contact Us page of our website.

Also, you can reach direct at transenigma7@gmail.com.

Office Address – 136/6, Ward 34 N, Near Hotel Swagat, Rabindrapally, Kharagpur, West Bengal (721306)

WhatsApp Phone Number - +917076607429

Thank you for reading our Terms.

We hope you enjoy your learning with us!

Contracting Entity:

AIML by Transenigma Pvt Ltd